Aisha M.Validated Reviewer
Business Analyst · Healthcare · 1,000+ employees
4.0
February 10, 2026
“Hit the user cap faster than expected”
Used weekly for 1–2 years
Essentials allows three users. Between me, the bookkeeper and our office manager we were there on day one, and adding a fourth meant jumping to Plus at $115. Worth checking that maths before committing.
Pros
Once running it is dependable and everyone already knows it.
Cons
User caps drive tier upgrades you did not budget for.