Hannah G.Validated Reviewer
Customer Success Lead · Financial services · 11–50 employees
3.5
April 5, 2026
“Solid software, frustrating support”
Used weekly for 2+ years
The product does its job well. Getting help when something goes wrong is the weak point — long waits and inconsistent answers across three separate issues this year.
Pros
Comprehensive reporting, huge integration ecosystem, reliable bank feeds.
Cons
Support quality is poor for the price. Payroll is a separate subscription.