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Klaviyo reviews

4.7(3)
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Amara O.Validated Reviewer

Marketing Director · E-commerce · 51–200 employees

5.0

July 10, 2026

Flows earned back the price difference in six weeks

Used daily for 1–2 years

Abandoned cart, browse abandonment and post-purchase were live within days because the Shopify data was already there as customer attributes. Per-flow revenue reporting turned our email budget conversation from a debate into a number.

Pros

Ecommerce segmentation is in a different league. Attribution reporting is native.

Cons

Expensive as the list grows, and there is a real learning curve coming from Mailchimp.

Problems it solves

We know which flows make money instead of guessing from open rates.

10/10 likely to recommend
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Isabella R.

Founder · E-commerce · Self-employed

4.5

April 22, 2026

Worth the premium, but it is a premium

Used daily for 2+ years

Best tool for the job by a distance. Also our second-biggest software cost. At 30,000 profiles the monthly bill is enough that I re-audit list hygiene every quarter just to keep it sensible.

Pros

Predictive analytics, prebuilt flows, SMS on the same profiles.

Cons

Profile-based pricing gets steep. Interface assumes you know what you are doing.

9/10 likely to recommend
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