Marcus C.Validated Reviewer
Product Manager · SaaS · 201–1,000 employees
3.5
March 10, 2026
“Powerful, oversized for mid-market us”
Used weekly for 1–2 years
We adopted it at 40 reps anticipating growth that came slower than planned. We use maybe 30% of what we pay for, and every process change needs our admin. It is not bad software — it is too much software for where we are, and leaving is its own project.
Pros
It can do literally anything we ask.
Cons
We pay for everything it can do, not what we use. Change velocity bottlenecked on admin.