Priya N.
Founder · Consulting · 1–10 employees
4.0
April 29, 2026
“Most CRM per rupee, full stop”
Used weekly for 2+ years
For cost-conscious clients I default to Zoho. The Standard tier at $14 includes scoring rules and workflows others gate two tiers higher. The UI is dated in places and some settings are buried three menus deep, but the capability floor is remarkable.
Pros
Price-to-capability ratio, workflow rules on cheap tiers, Zoho suite adjacency.
Cons
UX inconsistency between modules; support quality varies by queue.