Asana reviews

4.3(5)

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Showing 1–3 of 3 reviews

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Sofia R.Validated Reviewer

Head of Sales · SaaS · 11–50 employees

4.5

June 5, 2026

“Cross-team coordination finally has a home”

Used daily for 1–2 years

Sales ops, marketing and CS coordinate launches in Asana. Portfolios give leadership one view of everything moving. The Rules automation handles handoffs — when creative finishes, sales enablement gets a task automatically. Adoption outside product/eng has been excellent.

Pros

Portfolios, rules, timeline view, approachable for non-technical teams.

Cons

Costs climb with advanced tiers; goals feature is behind the expensive plan.

Ryan O.

Head of Delivery · Marketing agency · 11–50 employees

4.5

April 24, 2026

“Client visibility without client licenses”

Used daily for 6–12 months

Project status portals via shared dashboards mean clients see progress without asking. Comment-only guests are free, which monday charges for. After ClickUp’s flexibility overwhelmed our team, Asana’s constraints were a relief — fewer ways to do things means people do them.

Pros

Free guests, sane constraints, status updates that write themselves from milestones.

Cons

Less customizable than we occasionally want; no native time tracking.

Hannah G.Validated Reviewer

Customer Success Lead · Financial services · 11–50 employees

4.5

February 18, 2026

“Onboarding program management, systematized”

Used daily for 2+ years

We run every customer onboarding as a templated Asana project — 40 tasks, dependencies, owner per phase. Nothing gets skipped anymore and handoffs between implementation and CS are visible. Workload view prevents overloading specific CSMs.

Pros

Templates with dependencies, workload balancing, forms for intake.

Cons

Notification tuning takes effort; inbox can overwhelm new users.

Problems it solves

Inconsistent onboarding steps causing churn in the first 90 days.