Ryan O.
Head of Delivery · Marketing agency · 11–50 employees
4.5
April 16, 2026
“Clients love it, and that is the point”
Used daily for 2+ years
After years of PM tools our clients ignored, Basecamp is the one they actually open. Message boards instead of comment threads on tasks means discussions stay findable. Flat pricing made the finance conversation one sentence long.
Pros
Client adoption, flat pricing, campfire chat keeps project talk out of email.
Cons
No Gantt, no time tracking, minimal reporting — by design, but know what you are buying.