Basecamp reviews

4.1(4)

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Tom B.

Engineering Manager · SaaS · 51–200 employees

3.5

March 9, 2026

“Wrong tool for engineering, right tool for everything else”

Used monthly for 6–12 months

We tried running software development in it — do not. No estimation, no velocity, no integrations to speak of. Moved dev back to a tracker and kept Basecamp for company-wide projects and announcements, where it is quietly excellent.

Pros

Company HQ features, check-ins, docs & files organization.

Cons

Not a dev tool; API is minimal; integrations list is short on purpose.

Diego F.

Sales Operations Analyst · Real estate · 11–50 employees

4.0

December 15, 2025

“Perfect for our non-technical project load”

Used weekly for 1–2 years

Office moves, marketing pushes, vendor coordination — Basecamp keeps each in its own tidy room with to-dos, files and a schedule. Everyone from admin staff to leadership got it immediately. The $299 flat price for unlimited users made per-seat competitors look silly for our headcount.

Pros

Radical simplicity, flat pricing at scale, email-in support.

Cons

Power users will hit the ceiling fast; search could be better.