ClickUp reviews

4.3(7)

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Amara O.Validated Reviewer

Marketing Director · E-commerce · 51–200 employees

4.5

April 19, 2026

“Marketing ops home base”

Used daily for 1–2 years

Campaign calendars, asset review with proofing, intake forms from sales — all native. Automations move requests between teams without a Zapier tax. It replaced Asana for us primarily on price and the built-in docs.

Pros

Proofing/annotation, forms, automation included at sane tiers.

Cons

Page loads on big spaces have a noticeable lag; the mobile app is rough.

Fatima A.Validated Reviewer

Operations Manager · Healthcare · 51–200 employees

4.5

March 5, 2026

“Hospital ops team — customization saved us”

Used daily for 1–2 years

Our workflows are nothing like software sprints: credentialing checklists, facility requests, audit prep. ClickUp custom fields, statuses and required-field rules modeled all of it without code. Compliance liked the granular permissions.

Pros

Deep customization, custom statuses per space, form intake with conditional logic.

Cons

So flexible that governance is on you — without an internal owner it degrades into chaos.