We manage 40 concurrent client projects in it. Dashboards and workload view are legitimately good — when the underlying data is disciplined. That discipline does not happen by itself; we burned two months learning that. Now with a dedicated admin it hums.
Pros
Workload view, dashboard flexibility, templates for repeatable engagements.
Cons
Performance with large task counts; settings sprawl across too many menus.
P
Priya N.
Founder · Consulting · 1–10 employees
4.5
June 3, 2026
“One subscription replaced four”
Used daily for 1–2 years
Tasks, docs, whiteboards, time tracking and forms — we cancelled separate tools for all five. For a lean consultancy the Unlimited tier is absurd value. Yes there is a learning curve; invest the first week in hiding features you do not need.
Pros
Feature breadth per dollar is unmatched. Client portals via guest permissions.
Cons
Defaults are overwhelming; new members need a guided setup or they drown.
Problems it solves
Tool sprawl and the subscriptions that came with it.
O
Oliver H.
Agency Owner · Marketing agency · 1–10 employees
4.0
May 12, 2026
“Switched from monday.com for the docs”
Used daily for 6–12 months
monday boards were fine but every brief lived in Google Docs, disconnected. ClickUp docs attach to the work itself. Pricing was also roughly half for our seat count at the tier we needed. Migration was the messiest part — exports needed manual cleanup.
Pros
Docs-in-workflow, price, every view imaginable.
Cons
Migration tooling oversold; notification defaults are firehose-level.
A
Amara O.Validated Reviewer
Marketing Director · E-commerce · 51–200 employees
4.5
April 19, 2026
“Marketing ops home base”
Used daily for 1–2 years
Campaign calendars, asset review with proofing, intake forms from sales — all native. Automations move requests between teams without a Zapier tax. It replaced Asana for us primarily on price and the built-in docs.
Pros
Proofing/annotation, forms, automation included at sane tiers.
Cons
Page loads on big spaces have a noticeable lag; the mobile app is rough.
R
Ryan O.
Head of Delivery · Marketing agency · 11–50 employees
4.0
March 27, 2026
“Agency delivery: clients inside the tool”
Used daily for 6–12 months
Guest seats let clients comment on deliverables instead of emailing feedback. Proofing on creative files cut revision cycles measurably. We hit UI slowness on our largest space and support walked us through restructuring it, which mostly fixed things.
Pros
Client collaboration, proofing, responsive human support.
Cons
Large-space performance requires structural care; some views feel beta.
Our workflows are nothing like software sprints: credentialing checklists, facility requests, audit prep. ClickUp custom fields, statuses and required-field rules modeled all of it without code. Compliance liked the granular permissions.
Pros
Deep customization, custom statuses per space, form intake with conditional logic.
Cons
So flexible that governance is on you — without an internal owner it degrades into chaos.
I
Isabella R.
Founder · E-commerce · Self-employed
4.5
December 25, 2025
“Solo founder running everything in one app”
Used daily for 2+ years
Products, content calendar, supplier follow-ups — one workspace, mostly on the free plan for a year. The AI writing help in docs is a nice bonus for product descriptions. It can feel heavy for one person but I would rather grow into it than out of it.
Pros
Free plan depth, recurring tasks, goals tracking.
Cons
Occasional sync hiccups between devices; too many notification emails until tuned.