Ryan O.
Head of Delivery · Marketing agency · 11–50 employees
4.5
May 17, 2026
“Audit your seat types before renewal”
Used weekly for 2+ years
We were paying full editor seats for people who only ever commented. Reclassifying them cut our bill by a third. The seat model has changed more than once, so this is worth checking annually.
Pros
Unlimited free viewers is genuinely useful for stakeholder review.
Cons
Seat type changes have caught us out twice. Easy to overpay by default.