Diego F.
Sales Operations Analyst · Real estate · 11–50 employees
4.5
June 11, 2026
“Built-in phone was the deciding feature”
Used daily for 6–12 months
Our agents call all day. Freshsales native dialer with recording and local numbers meant no separate telephony contract or clumsy integration. Call outcomes log automatically against contacts. Kanban pipeline is pleasant if unspectacular.
Pros
Native calling, transparent per-seat pricing, quick onboarding.
Cons
Reporting builder is limited; marketplace is small compared to the big two.