Gusto reviews

4.5(4)

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Fatima A.Validated Reviewer

Operations Manager · Healthcare · 51–200 employees

5.0

July 7, 2026

“Payroll stopped being a thing I worry about”

Used monthly for 2+ years

Four minutes twice a month, taxes filed automatically, no penalty letters in three years. Onboarding a new hire — offer, signature, direct deposit, I-9 — is one flow rather than five.

Pros

Tax filing is reliable. Onboarding flow is excellent. Pricing is published and clear.

Cons

US only. Performance and HR reporting are thin next to a real HRIS.

Problems it solves

Removed payroll from my mental load entirely.

Grace A.Validated Reviewer

Project Manager · Consulting · 51–200 employees

4.5

May 5, 2026

“The employee experience is the quiet win”

Used monthly for 1–2 years

Staff self-serve their pay stubs, tax documents and time off without asking me. That alone removed a recurring interruption. Benefits deductions syncing to payroll without manual reconciliation is the other thing I would not give up.

Pros

Employee self-service, benefits sync, genuinely good support.

Cons

Per-employee cost becomes noticeable past about 80 people.