Gusto reviews

4.5(4)

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Showing 1–4 of 4 reviews

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Fatima A.Validated Reviewer

Operations Manager · Healthcare · 51–200 employees

5.0

July 7, 2026

“Payroll stopped being a thing I worry about”

Used monthly for 2+ years

Four minutes twice a month, taxes filed automatically, no penalty letters in three years. Onboarding a new hire — offer, signature, direct deposit, I-9 — is one flow rather than five.

Pros

Tax filing is reliable. Onboarding flow is excellent. Pricing is published and clear.

Cons

US only. Performance and HR reporting are thin next to a real HRIS.

Problems it solves

Removed payroll from my mental load entirely.

Grace A.Validated Reviewer

Project Manager · Consulting · 51–200 employees

4.5

May 5, 2026

“The employee experience is the quiet win”

Used monthly for 1–2 years

Staff self-serve their pay stubs, tax documents and time off without asking me. That alone removed a recurring interruption. Benefits deductions syncing to payroll without manual reconciliation is the other thing I would not give up.

Pros

Employee self-service, benefits sync, genuinely good support.

Cons

Per-employee cost becomes noticeable past about 80 people.

Nadia P.Validated Reviewer

Program Manager · Financial services · 201–1,000 employees

4.5

April 12, 2026

“Multi-state payroll needed the Plus tier”

Used monthly for 6–12 months

Worth knowing that once you employ someone in a second state you are on Plus at $80 plus $12 a head, not Simple. Still fair value, but it changed our budgeting.

Pros

Multi-state handling is correct and automatic once you are on the right plan.

Cons

The tier jump for multi-state was not obvious during evaluation.

Ben C.

Freelance Consultant · Consulting · Self-employed

4.0

March 4, 2026

“Great for domestic, useless when we hired abroad”

Used monthly for 1–2 years

Perfect for our US team. The moment we wanted a contractor in Portugal we needed a second system. Not a flaw exactly — it does not claim otherwise — but plan for it if you are going remote-international.

Pros

Simple, correct, well priced for US-only teams.

Cons

No international employment. Had to add a separate EOR.