Pipedrive reviews

4.5(9)

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Priya N.

Founder · Consulting · 1–10 employees

5.0

May 16, 2026

“A consultant’s dream: zero training needed”

Used weekly for 2+ years

I set up Pipedrive for clients constantly because it is the only CRM where a non-technical founder is productive on day one. Pipeline view is the product — everything else stays out of the way. For solo consultants the Essential tier is all you need.

Pros

Instant comprehension, activity reminders that actually drive behavior.

Cons

Reporting beyond pipeline metrics is shallow; you will export to Sheets.

Response from Pipedrive OÜ· May 19, 2026

Thank you Priya! Making setup painless for small teams is exactly what we optimize for. On reporting depth — the new Insights dashboards shipping this quarter add cross-pipeline and revenue views, and we would love your feedback on them.

Oliver H.

Agency Owner · Marketing agency · 1–10 employees

4.5

April 4, 2026

“Perfect for an agency pipeline, priced fairly”

Used daily for 1–2 years

We track retainers and project deals across two pipelines. Advanced tier with email sync does everything a 9-person agency needs at a third of what we quoted elsewhere. Automations handle the proposal-followup-close paperwork.

Pros

Price-to-value at small team size, two-way email sync, simple automations.

Cons

Lead inbox feels like a separate half-finished product.

Response from Pipedrive OÜ· April 7, 2026

Really appreciate the detailed write-up, Oliver. The Leads inbox is getting a significant redesign — unified with deals and shared filters — rolling out to Advanced customers over the next two releases.