Ben C.
Freelance Consultant · Consulting · Self-employed
4.0
February 3, 2026
“Good, with caveats at the low end”
Used weekly for 6–12 months
Essential tier is missing email sync, which feels like the whole point of a CRM — you will upgrade to Advanced within a month, so budget for $39 not $14. Once there, it is smooth and I stopped thinking about the tool entirely, which is the highest compliment.
Pros
Fades into the background of actual selling.
Cons
Essential tier is a teaser; per-seat monthly billing markup is steep.