Pipedrive reviews

4.5(9)

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Ethan K.

Account Executive · SaaS · 11–50 employees

4.5

July 21, 2026

“Does one thing brilliantly”

Used daily for 6–12 months

As an AE I have used Salesforce, HubSpot and Zoho at previous jobs. Pipedrive is the only one that feels built for the person doing the selling rather than the person reading the dashboard. Keyboard-fast, mobile app is genuinely usable in a parking lot before a meeting.

Pros

Speed, mobile app, focus. The AI email drafts are decent starting points.

Cons

Forecasting is basic; managers will want more.

Diego F.

Sales Operations Analyst · Real estate · 11–50 employees

5.0

June 18, 2026

“Our reps finally update the CRM”

Used daily for 1–2 years

Real estate sales lives on follow-up discipline. Pipedrive’s activity-based selling — always a next step scheduled — is the first system our agents did not abandon in week two. Rotting deals turn visibly stale, which triggers exactly the right conversations.

Pros

Activity scheduling, visual deal rot, ridiculous ease of use.

Cons

No real marketing tools; we bolt on Mailchimp and the sync is okay, not great.

Problems it solves

Follow-ups stopped falling through cracks; listing pipeline is finally predictable.