Xero reviews

4.3(3)

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Grace A.Validated Reviewer

Project Manager · Consulting · 51–200 employees

4.0

April 17, 2026

“Better product, smaller US network”

Used weekly for 1–2 years

Having used both, Xero is the nicer piece of software. The catch in the US is that fewer bookkeepers work in it daily, so when we needed temporary cover the pool was small. Outside the US I would not hesitate.

Pros

Interface, multi-currency handling, app marketplace.

Cons

Fewer US accountants use it. Support is adequate rather than good.

Priya N.

Founder · Consulting · 1–10 employees

4.5

January 19, 2026

“Reconciliation that takes minutes not hours”

Used weekly for 2+ years

The bank rules learn quickly and after a couple of months most transactions categorise themselves. I do my books on a Friday afternoon in under an hour, which was not true of the desktop software I came from.

Pros

Fast reconciliation, good mobile app, unlimited users.

Cons

US payroll goes through Gusto rather than being built in.