Pipedrive reviews

4.5(9)

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Grace A.Validated Reviewer

Project Manager · Consulting · 51–200 employees

4.0

July 8, 2026

“Ran our program office intake on it, oddly well”

Used weekly for 6–12 months

Unconventional use: we manage consulting engagement intake as a pipeline. Stages from inquiry to signed SOW, rotting alerts for stalled negotiations. Worked better than the PM tools we tried for this. Reporting kept leadership satisfied with zero spreadsheet massaging.

Pros

Flexible enough for non-sales pipelines, great stage analytics.

Cons

Terminology is sales-locked (deals, won/lost) which confused stakeholders.

Tom B.

Engineering Manager · SaaS · 51–200 employees

4.5

May 29, 2026

“Moved off HubSpot and cut our bill 70%”

Used daily for 6–12 months

We used maybe a fifth of HubSpot and paid for all of it. Pipedrive Professional covers our actual workflow — pipeline, sequences, forecasting-lite — at a fraction. Migration took a weekend with the built-in importer. We miss the marketing attribution, nothing else.

Pros

Cost, focus, painless migration tooling.

Cons

Ecosystem is smaller; a couple of niche integrations needed Zapier glue.

Response from Pipedrive OÜ· June 1, 2026

Thanks Tom — the "we used a fifth of it" story is one we hear a lot. Glad the importer held up; if a niche integration is still on Zapier glue, ping support and we will check the Marketplace roadmap for it.