Showing 1–2 of 2 reviews
Isabella R.
Founder · E-commerce · Self-employed
February 23, 2026
Used weekly for 6–12 months
I sell wholesale to boutiques and Pipedrive keeps 200 accounts straight for $14 a month. Nothing about it intimidates me and support answered my one question within hours. It simply does what the screenshots promise.
Pros
Price, simplicity, excellent human support.
Cons
I wish the free-looking lead capture forms were not an add-on.
Ben C.
Freelance Consultant · Consulting · Self-employed
February 3, 2026
Used weekly for 6–12 months
Essential tier is missing email sync, which feels like the whole point of a CRM — you will upgrade to Advanced within a month, so budget for $39 not $14. Once there, it is smooth and I stopped thinking about the tool entirely, which is the highest compliment.
Pros
Fades into the background of actual selling.
Cons
Essential tier is a teaser; per-seat monthly billing markup is steep.