James W.Validated Reviewer
RevOps Manager · SaaS · 51–200 employees
4.5
June 23, 2026
“Business tier was the only version legal approved”
Used daily for 6–12 months
Individuals on our team were already pasting customer data into personal accounts, which was the actual risk. Moving to Business gave us admin visibility, SSO and a training opt-out we could point at in a policy document. The product is the same; the governance is what we paid for.
Pros
Admin console, SSO, and a clear no-training default. Shared custom GPTs stopped everyone rebuilding the same prompts.
Cons
Per-seat cost adds up quickly across a large team, and usage limits still apply.