Sofia R.Validated Reviewer
Head of Sales · SaaS · 11–50 employees
5.0
August 7, 2026
“The one we standardised on across sales”
Used daily for 1–2 years
We trialled three assistants with the sales team for a month. ChatGPT was the only one nobody complained about — it drafted follow-ups, cleaned up call notes and analysed a pipeline export without anyone needing training. Adoption was near total by week three, which is not something I can say about most software we roll out.
Pros
Everyone found something useful in it within days. Data analysis on exports saved our ops analyst real hours.
Cons
I still have to tell people which model to pick for which job.
Problems it solves
Gave a non-technical sales team a tool they actually use daily.