Cloudways reviews

4.3(3)

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David K.Validated Reviewer

CTO · SaaS · 11–50 employees

5.0

July 23, 2026

“Scaled through a traffic spike with a slider”

Used weekly for 1–2 years

We got covered by a large publication and traffic went up forty times in an hour. Resized the server from 2GB to 8GB from my phone, took ninety seconds, no migration and no downtime. On shared hosting that would have been a dead site.

Pros

Vertical scaling actually works under pressure. Real cloud resources. No contract.

Cons

Had to buy email hosting separately, which I did not expect at signup.

Problems it solves

Survived a traffic spike that would have taken the old host down.

Ryan O.

Head of Delivery · Marketing agency · 11–50 employees

4.5

June 6, 2026

“Our default for client sites above a certain size”

Used daily for 2+ years

Shared hosting for brochure sites, Cloudways for anything with traffic or a shop. Cloning a server to build a staging copy takes minutes and the team features mean junior staff can deploy without root access.

Pros

Cloning and staging are excellent. Hourly billing means test servers cost pennies.

Cons

Base-tier support is fine for platform issues and unhelpful for application problems.