Decodo reviews

4.3(3)

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David K.Validated Reviewer

CTO · SaaS · 11–50 employees

4.0

May 29, 2026

“The rebrand was handled poorly”

Used weekly for 1–2 years

Half my bookmarks broke and some integration docs still referenced the old name months later. The service never changed and the confusion was avoidable. Minor, but it cost me an afternoon.

Pros

Service quality and pricing are unaffected. Support answered promptly.

Cons

Documentation and links lagged the rename by months.

Ethan K.

Account Executive · SaaS · 11–50 employees

4.5

April 21, 2026

“Started here, stayed here”

Used daily for 2+ years

I expected to outgrow it and move to an enterprise provider. Two years later our volume has tripled and it still works. The enterprise tier solves problems we have not encountered.

Pros

Scales further than I expected. Sub-users let me separate client work cleanly.

Cons

Support is slower outside European hours.