Oliver H.
Agency Owner · Marketing agency · 1–10 employees
5.0
August 6, 2026
“The default we put non-technical clients on”
Used weekly for 2+ years
Across about thirty client sites, Squarespace generates the fewest support requests by a wide margin. Clients update their own content without breaking anything, the sites look professional with almost no design work, and nobody has ever rung me about hosting.
Pros
Clients maintain their own sites successfully, which is rare. Commerce and scheduling included.
Cons
We move SEO-led clients elsewhere once redirects and schema matter.
Problems it solves
Client sites stopped generating a steady stream of small support jobs.