ChatGPT reviews

4.5(4)

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Sofia R.Validated Reviewer

Head of Sales · SaaS · 11–50 employees

5.0

August 7, 2026

“The one we standardised on across sales”

Used daily for 1–2 years

We trialled three assistants with the sales team for a month. ChatGPT was the only one nobody complained about — it drafted follow-ups, cleaned up call notes and analysed a pipeline export without anyone needing training. Adoption was near total by week three, which is not something I can say about most software we roll out.

Pros

Everyone found something useful in it within days. Data analysis on exports saved our ops analyst real hours.

Cons

I still have to tell people which model to pick for which job.

Problems it solves

Gave a non-technical sales team a tool they actually use daily.

David K.Validated Reviewer

CTO · SaaS · 11–50 employees

4.0

April 28, 2026

“Excellent, but verify anything that matters”

Used daily for 2+ years

It is a genuinely strong engineering aid — rubber-ducking architecture, writing throwaway scripts, explaining unfamiliar code. It also states wrong things with total confidence, and the failure mode is subtle enough that a junior will not catch it. Useful multiplier, dangerous oracle.

Pros

Fast at throwaway code and explanations. Code execution lets it check its own numeric work.

Cons

Confident errors on anything niche. Same prompt on two days gives noticeably different answers.