Tom B.
Engineering Manager · SaaS · 51–200 employees
4.5
May 29, 2026
“Trust levels solved moderation at scale”
Used daily for 2+ years
At 20,000 members, manual moderation was impossible. Trust levels let the community police itself as members earn privileges, and the flag queue handles the rest. Nothing else here operates at that size.
Pros
Moderation and governance tooling is in a different league.
Cons
Setting it up properly took a technical person a week.