Sofia R.Validated Reviewer
Head of Sales · SaaS · 11–50 employees
5.0
August 8, 2026
“The only writing tool nobody had to be told to use”
Used daily for 2+ years
We have bought writing tools before and watched them go unopened. Grammarly is simply present in the places people already write, so adoption was immediate and permanent. Our customer emails read noticeably better than they did a year ago.
Pros
Zero training. The style guide keeps 40 people writing consistently. Tone detection catches the email I should not send.
Cons
The generative side is unremarkable — we use a separate assistant for drafting.
Problems it solves
Improved company-wide writing quality without running a single workshop.