Grammarly reviews

4.4(4)

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Sofia R.Validated Reviewer

Head of Sales · SaaS · 11–50 employees

5.0

August 8, 2026

“The only writing tool nobody had to be told to use”

Used daily for 2+ years

We have bought writing tools before and watched them go unopened. Grammarly is simply present in the places people already write, so adoption was immediate and permanent. Our customer emails read noticeably better than they did a year ago.

Pros

Zero training. The style guide keeps 40 people writing consistently. Tone detection catches the email I should not send.

Cons

The generative side is unremarkable — we use a separate assistant for drafting.

Problems it solves

Improved company-wide writing quality without running a single workshop.

Hannah G.Validated Reviewer

Customer Success Lead · Financial services · 11–50 employees

4.5

July 11, 2026

“Raised the floor across 60 people”

Used daily for 2+ years

We did not need better writers, we needed fewer badly-written customer emails. Grammarly Business with a company style guide fixed that in a month, mostly because nobody has to remember to use it — it is just there in Outlook.

Pros

Ubiquity. Style guide enforcement. Tone detection has prevented several emails I would have regretted.

Cons

The generative side is unremarkable; we still use a separate assistant for drafting.

Problems it solves

Customer-facing writing quality became consistent without training anyone.