Fatima A.Validated Reviewer
Operations Manager · Healthcare · 51–200 employees
4.5
July 11, 2026
“HIPAA compliance made it the only option”
Used daily for 1–2 years
We collect patient intake information. That single requirement eliminated most of the market. Jotform offered a signed BAA on the Gold plan and the forms handle conditional medical history properly.
Pros
Compliance handled properly. Approval workflows replaced a paper process entirely.
Cons
The editor has an enormous number of options and finding the right one takes patience.
Problems it solves
Replaced paper patient intake with something legally defensible.