Aisha M.Validated Reviewer
Business Analyst · Healthcare · 1,000+ employees
4.0
April 14, 2026
“Right tool, watch the user bands”
Used monthly for 2+ years
Pricing steps by user count and we crossed a band mid-year, which was an unbudgeted increase. Worth mapping headcount growth against the tiers before signing.
Pros
Does corporate training properly. Support is responsive.
Cons
Banded user pricing creates step changes rather than gradual increases.