Lucas M.
Growth Lead · SaaS · 1–10 employees
4.0
June 12, 2026
“Outgrew the pricing at about 30,000 tasks”
Used daily for 2+ years
Loved it for two years. Then our volume tripled and the quote made me build the same workflows in Make as an experiment. Same result, roughly a fifth of the cost. Zapier is the right tool to start on and often not the right one to scale on.
Pros
Fastest time-to-value of anything in the category. Templates got us running in an afternoon.
Cons
Per-task economics do not scale. Complex branching feels bolted on compared with a real canvas.