Ben C.
Freelance Consultant · Consulting · Self-employed
4.0
April 19, 2026
“Fine until I needed real help”
Used monthly for 1–2 years
Everything worked for a year. Then a plugin conflict took the site down and support took nearly two hours to reach someone who could actually look at the logs. Got there in the end, but if downtime costs you money, pay for better support.
Pros
Excellent price. Genuinely fast. Backups restored cleanly.
Cons
Support is the weak point under pressure. First-line responses are scripted.