Brevo reviews

4.0(3)

Write a review

Showing 1–3 of 3 reviews

Most recent Most helpful Highest rated Lowest rated

Lucas M.

Growth Lead · SaaS · 1–10 employees

4.5

June 15, 2026

“Send-based pricing cut our bill by 70%”

Used monthly for 1–2 years

We have 45,000 subscribers and mail them twice a month. Every contact-priced platform charged us for storing a list we barely touch. Brevo charges for what we actually send and the saving was immediate and large.

Pros

Unlimited contacts on every plan. Transactional and marketing email in one account.

Cons

Email builder feels dated. No revenue attribution reporting.

Problems it solves

Stopped paying to store a large, infrequently-mailed list.

Priya N.

Founder · Consulting · 1–10 employees

3.5

April 13, 2026

“Good value, average everything else”

Used weekly for 6–12 months

It does what it says at a fair price. The automation builder handles our modest branching fine. Nothing about it is exciting, and support took three days to answer a billing question.

Pros

Price, unlimited contacts, decent automation for the money.

Cons

Templates look generic. Support was slow on the lower tier.

Isabella R.

Founder · E-commerce · Self-employed

4.0

February 17, 2026

“Right answer for a dormant list”

Used occasionally for 1–2 years

Seasonal business — we mail heavily for two months and barely at all for ten. Paying per send instead of per stored contact matches that shape exactly. Would not recommend it for daily senders.

Pros

Pricing model fits seasonal sending perfectly. Built-in CRM is a nice extra.

Cons

Ecommerce triggers are shallow next to Klaviyo.