Help Scout pricing (2026)
Help Scout's paid plans start at $50/month — above the $29 median of the 5 Help Desk Software tools we track. A free plan is available, and you can test it on a 15-day free trial.
Pricing verified Aug 12, 2026Page updated Aug 12, 2026
Plans
Every plan, side by side
Free
$0
Free forever
- Shared inbox
- Help center (Docs)
- Beacon widget
- Unlimited users
- Saved replies
Standard
$50/mo
per month for 100 contacts
or $55/mo billed monthly
Everything in Free, plus:
- Live chat
- Workflows and automation
- Reporting dashboards
- Customer properties
Most popularVisit website
Plus
$75/mo
per month for 100 contacts
or $83/mo billed monthly
Everything in Standard, plus:
- Advanced permissions
- Custom fields
- Salesforce and HubSpot integrations
- Advanced API access
Pro
Custom
Tailored pricing for larger teams
Everything in Plus, plus:
- Dedicated account manager
- Enterprise security review
- Concierge onboarding
- Volume contact pricing
At a glance
Plan comparison
Monthly vs annual pricing and the headline limits of each tier.
| Plan | Monthly | Annual (per mo) | Unit | Key inclusions |
|---|---|---|---|---|
| Free | Free | $0/mo | up to 50 contacts per month | Shared inbox · Help center (Docs) |
| Standard | $55/mo | $50/mo | per month for 100 contacts | Live chat · Workflows and automation |
| Plus | $83/mo | $75/mo | per month for 100 contacts | Advanced permissions · Custom fields |
| Pro | Contact sales | — | custom pricing | Dedicated account manager · Enterprise security review |
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